Kamis, 12 Januari 2017

Claim Letter

CV SEKAR MAJU JAYA
Jalan Raya Soekarno-Hatta No. 123
Jakarta Barat
January 10th, 2017

Ms. Risma Kusumawati
Customer Service Manager
CV.Mutiara Group
Jalan Majapahit No.456, Jakarta Pusat

Dear Ms.Risma,

We as management Cv. Sekar Maju Jaya to thank you for the cooperation that has been undertaken. But for the sake of the common good with this letter we would like to pass on a few things with regard to raw materials that our message of your company.

Our raw materials are the message already arrived in January 5, 2017 however the condition of the raw materials in the form of polyester fibre does not correspond to what we want, with rician as follows:
-          The packaging is damaged so that the fibers are dirty.
-           Raw materials are sent does not correspond to what our message
-          The raw materials are experiencing delays.

We hope that these raw materials replaced immediately considering the production process will stop if the raw material does not exist. So our gratitute letter ni with intent so that in the future the same thing did not happen.

Thank you for your attention and cooperation of father/mother-led company.

Sincerely,


Cv. Sekar Maju Jaya