Tugas 3 : Requesting Service And Confirmation Service

Requesting A service

November 23, 2016

Bryan diningrat

Manager Building Graha Elnusa

Building Graha Elnusa

JL. TB Simatupang Jakarta, Indonesia

Dear Ms. Bryan,

In a telephone conversation yesterday, we discussed plans for a wedding celebration at Graha Elnusa. I want to confirm your plans.

The date for the wedding celebration is on December 11. 13.00- 15:00 And the 650 invited guests will attend. we will need a large space to accommodate all the invited guests

As we have discussed, we will need 10 tables and 75 chairs, microphones, speakers, air conditioning, tables, chairs, projectors and indoor decorations.

At 8 pm, we will serve you dinner. I would appreciate you fax me with the menu selection immediately. but none of the last of 11Desember.

I also will receive the projected costs for the celebration of our day, you do not need to include the cost of catering eat malam.sehingga can be sent via fax or e-mail me the projected cost by 31 November. I will give you a confirmation by the end of our booking on 31 November.

I want to thank you for your help in planning a wedding celebration us.I hope to see you next week when I see you have other amenities.

Yours Sincerely,

Sarda Revi

Confirmation Service

Dear Mrs.Sarda

Thank you for your letter sent on 23 November. letter stating your interest in the Graha Elnusa ,. This letter is our confirmation. The next call to discuss the cost of your wedding

We understand you want to book the facilities in the building graha Elnusa on 11 December. With 650 invited guests. And you'll need one large room that can accommodate all the guests you invite.

As you requested, we will provide 10 tables and 75 chairs, microphones, and speakers, as well as a large room projector. These requests may be submitted two weeks prior to the date of the wedding celebration.

As you requested, I will fax the projected costs on 31 November, and once you decide what is needed and what kind of food, we can complete the estimated costs.

I appreciate you for planning a reception in our building, we hope to show you when you visit our facility this week.

Tugas 2 Softkill Bahasa Inggris bisnis 1# Bussiness Phone Call and E-mail about Appointment

DIALOG 1

(Directly Connected to People Intended)

Receptionist    : Good morning, Maju Makmur Sejahtera company. Can I help you?

Sarda               : Good morning, could I speak to Ms. Sabbrina Adelia, please?

Receptionist    : Who is calling?

Sarda               : My name is SARDA

Receptionist    : Can you spell it please?

Sarda               : It's S-A-R-D-A

Receptionist    : Okay, Please hold the line a minute, I'll transfer your call to Ms. Sabbrina Adelia

Sarda               : Okay, thank you.

. . . . . . . . . . . . . . . . . . . .  . . . (Dial tone) . . . . . . . . .  . . . . . . . . . . . . . . . . . . .

Sabbrina          : Helloooo…

Sarda               : Is this Ms.Sabbrina Adelia

Sabbrina          : Yes, Sabbrina Adelia Speaking. What do you want to talk with me?

Sarda               : I called to make an appointment to see your discuss new products from your

                          company. What time and date would be best for you for  meet with me?

Sabbrina          : This week I'm busy, how about we meet next Monday,on 14 November 2016   at         10 am. ?

Sarda               : Okay. We'll meet next Monday. Where would you like to meet?

Sabbrina          : We met in Botacanical caffee

Sarda               : Okay, we'll meet dated 14 November 2016 at Botacanical caffee. Where address        Botacanical caffee

Sabbrina          : Botacanical caffee is located at Jl. Raya Merdeka, West Jakarta. I will wait for      your presence in the office next Monday.

Sarda               : Okay, Thank you very much for your time. Welcome back activity.

Sabbrina          : You're welcome ..

DIALOG 2

 (Make Appointments, Not Connected With the Intended)

Receptionist    : Good morning, Maju Makmur Sejahtera company. Can I help you?

Sarda               : Good morning, could I speak to Ms. Sabbrina Adelia, please?

Receptionist    : Who is calling?

Sarda               : My name is Sarda

Receptionist    : Can you spell it please?

Sarda               : It's S-A-R-D-A

Receptionist    : Okay please hold on view minute I'll transfer your call to Ms.Sabbrina Adelia

Sarda               : Okay, thank you.

. . . . . . . . . . . . . . . . . . . . . . . . . . . (Dial tone) . . . . . . . . . . . . . . . . . . . . . . . . .  . . . .

Receptionist    : Sorry Ms. Sarda, I think her line is busy. Do you want to leave a message?

Sarda               : Yes, please tell him that we are going to have a meeting next Monday, date 14   November 2016 at 10 am in Botacanical caffee

Receptionist    : Okay, I will convey to Ms. Sabbrina Adelia. If not know the what order you    want to meet Ms.Sabbrina Adelia?

Sarda               : Okay Thank You. I want to talk about new products from this Maju Makmur Sejahtera company

Receptionist    : Okay, then like that, then I will convey your message. There are more How can I help?

Sarda               : It is enough. Thank you..

Receptionist    : You’re welcome Ms. Sarda. Thank you for contact Maju Makmur Sejahtera company. Good morning, welcome back activity.

DIALOG 3

(Revocation of Appointment of Dialog 2)

Receptionist    : Good morning, Maju Makmur Sejahtera cmpany. Can I help you?

Sarda               : Good morning, could I speak to Ms. Sabbrina Adelia, please?

Receptionist    : Who is calling?

Sarda               : My name is Sarda

Receptionist    : Can you spell it please?

Sarda               : It's S-A-R-D-A

Recepionist     : Okay please hold on view minute I'll transfer your call to Ms. Sabbrina Adelia

Sarda               : Okay, thank you.

. . . . . . . . . . . . . . . . . . . . . . . (Dial tone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Receptionist    : Sorry Ms. Sarda, I think him line is busy. Do you want to leave a message?

Sarda               : Yes, please tell her I wanted to cancel my appointment with Ms. Sabbrina Adelia on next Monday, dated 14 November 2016 at 10 a.m in Botacanical caffee

Receptionist    : Okay, I will convey to Ms. Sabbrina. What is wrong with you cancel it? Is there an explanation want to add?

Sarda               : Previous please convey my apologies, because on this dated suddenly  I have   

                         an important meeting, held by my office.

Receptionst     : Okay, then like that, then I will convey your message. There are more How can I help?

Sarda               : It is enough. Please say later I will try contact Ms. Sabbrina Adelia again when the time is right, to talk about the next appointment. Thanks.

Receptionist    : You’re welcome Ms. Sarda. Let the message that you mentioned already our  note and we will let you know to Ms. Sabbrina Adelia later. Thank you already contact Maju Makmur Sejahtera company. Good morning, have a good  activity back.

E-mail

About Appointment

PT. Maju Mundur Sejahtera

Jl. Kalimantan Raya

Bekasi

November 06th, 2016

Dear Mr. Lutungan Wijaya

            Good Morning, Mr. Lutungan Wijaya, with this email, I want to tell you that Director PT Jaya Internal Buana, Mr. Mark Harper want to discuss about our bussines matter. I want to make a appointment schedule with Mr. Luntungan on Saturday, November 12nd.  At 11 am, place : Grand Hyat Hotel, Plaza Indonesia. The discuss about our new product and cooperation with your company.

I hope you can attend in that schedule, because the result of this meeting will be report to the cental company in Surabaya , Monday,November 14th.

I am waiting for a reply from you to approve it or not, thank you.

Yours Sincerely,

Sarda Revi